WE ARE HERE TO HELP

Customer SupportSUN POS

Need help with your account, a transaction, the app, or a device? Tell us what happened so our team can help.

Email support

support@sadavir.com

For issues that need a timeline, screenshots, or supporting documents.

Phone

Contact the team for help using SUN POS.

BEFORE YOU CONTACT US

Clear details help our team investigate and give you a more useful answer.

Business name and registered email

Device model and app version

A short timeline of what happened

Screenshots or video, if available

FREQUENTLY ASKED QUESTIONS

What should I prepare before contacting support?

Include your business name, registered account email, device type, a short description of the issue, and screenshots if available.

How do I report a transaction issue?

Include the transaction time, amount, payment method, and status shown in the app. Do not send passwords, OTPs, PINs, or payment card details.

Should I send my password or an OTP?

No. The SUN POS team never asks for your password, PIN, or OTP. Do not share those details by email or phone.

Where can I check hardware options?

Explore our hardware catalog, then confirm the exact model and configuration with support.

Tell us what you need help with. SUN POS Customer Support is here to assist.